Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the services.

We will refund the money only in case we fail to provide payment gateway service to our customers from our end post our internal investigation. Applicant need to apply for the same via email at info@iadeptmarketin.com.

Refund will not be provided to the user, once it is settled by the company, through tax invoice because of delivery of goods or services purchased, which are not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of goods and services for the work done, will be deducted. In short, further, we can’t refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties/ manufacturers/ suppliers with a role in processing your order.

Ungovernable Factors

The result of a particular product/service sold cannot be guaranteed as the same involves dependency on OEM and operating conditions.This further implies that rejections/ approvals /responses by Govt Authorities or technical issues with Government sites including Government backlogs etc. are not within the purview of iAdept Markeitng. Any unexpected delays and factors like these are outside our control hence not eligible for refund.

Force Majeure

iAdept Marketing will not be considered responsible if there is a breach of performance of payment gateway &  satisfaction guarantee policy or default under its  terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).

Cancellation Policy

If the customer changes its mind for the payment gateway services taken, we will not be liable to cancel
the service. In case customers asks us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment. Before processing any refund, we reserve the right to make best effort to complete the service. In case, of non completion of services post receipt of refund request, a cancellation fee of 20% + earned fee + fee paid to government or any third party would be applicable.