If the customer changes its mind for the payment gateway services taken, we will not be liable to cancel
the service. In case customers asks us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment. Before processing any refund, we reserve the right to make best effort to complete the service. In case, of non completion of services post receipt of refund request, a cancellation fee of 20% + earned fee + fee paid to government or any third party would be applicable.